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Nearly Festival Colchester 2020 Terms

THE COLCHESTER NEARLY FESTIVAL

TICKET HOLDER INFO

KEY POINTS TO NOTE

☆☆☆ Key points for ticket holders  ☆☆☆

☆ SATURDAY, SUNDAY or WEEKEND tickets available while stocks last
☆ UNDER 5’s are FREE, up to 2 per paying adult
☆ Concessions for KIDS and TEENS (16/17 years) / FULL TIME STUDENTS
☆ Please Print or Download your E-Tickets to mobile devices, ready to show at gate & swap for event wristbands

☆ Please Do NOT bring your own food or alcohol (More info please see website T&C’s & Further Info on website or where you purchased your tickets)
☆ Kids (Under 12) Food/snacks permitted (Limited to one small/medium snack box – up to 2 litre box or equivalent per child under 12)
☆ Toddler / Baby food are permitted
☆ Soft drinks in unbroken sealed containers are also fine – one vessel / up to one litre per person (Strictly No Glassware)
☆ Kidzone Drinks – Water & Fruit Shoots from only 50p & Cans £1
☆ Free Drinking water is readily available on site at all times – feel free to bring empty refillable vessels
☆ Food vendors all reasonably priced

☆ Pub in the park – pub priced drinks

☆ Please TRAVEL GREEN, walk, use public or hired transport or lift share where possible.
☆ Please feel free to bring chairs or blankets for your comfort & prepare for the great British weather – Bring a brolly in case & bring sunscreen as the forecast is looking good ..
☆ Saturday Times > Gates open at approx 12pm. Music will finish approx 9.30pm
☆ Sunday Times > Gates open at approx 12pm. Music will finish approx 8.30pm
☆ For safeguarding reasons we do not have a general re-entry policy however for genuine reasons a pass can be arranged if agreed with management and security on the day.
☆ Whilst the Box Office can take card payments, most food vendors & bar are CASH ONLY.
☆ Limited dog tickets available, (Pound per hound – all proceeds to dog charity). Please remember dogs must be kept on leads and please not near food area or the Kidzone.

FURTHER INFORMATION

A • TICKETS & ENTRY  

B • EVENT CONTENT 

C • FOOD & DRINK POLICY 

D • GETTING THERE, TRAVEL, ACCESS & PARKING 

E • TICKET HOLDER INFORMATION 

F • TICKET TERMS & CONDITIONS 

G • AGE POLICY

A • TICKETS & ENTRY

Tickets are non-returnable or refundable. (See Ticket T&C’s below)

  • Please note the food and drink policy in advance – see below.
  • Please make sure you bring your advance ticket, whether it’s a printed at home, E-ticket on a mobile device, or paper ticket
  • To monitor numbers and cater effectively we prefer all tickets to be purchases in advance. Please note: Many events sell out in Advance
    In the unlikely event of any remaining, tickets will be on the gate:- please contact us or monitor social media for availability before travelling
  • In the likely event of a sell-out, entry on the day will become available through the day as other patrons leave the site on a one in one out basis.
  • All ticket holders and guests must consent to a security search of persons, clothing, bags and any other items deemed necessary
  • Security on behalf of Nearly Festival retains the right to conduct searches during the Event. If you refuse to be searched you may be ejected
  • Prohibited items or any items that the Nearly Festival or its security company deem to be a risk to safety, enjoyment of others or security or are not suitable to be taken to the Event or may be used in an illegal or offensive manner (regardless of whether or not the item itself is illegal) are not allowed. Ticket holders may be ejected if found in possession of prohibited items inside the Arena
  • If you have any queries with regards to our ticketing, please ‘Contact us’ or your ticket vendor
  • We do Not operate a general Pass out policy as our site is self-sufficient and for safety reasons we prefer to maintain numbers inside the arena
    • We do listen to special cases prior to the event &/or on the day: –
      Patrons needing to leave and re-enter the arena for a predetermined period of time please contact us prior to the event for per authorised pass from Management
    • Patrons needing to leave and re-enter the arena for a short period of time on the day please contact the head of security at the main entrance for authorisation
    • Those re-entering the arena will be subject to further safety searches and assessment

B • EVENT CONTENT

  • Main stage artistes, Kidzone, Street Market Line up is 100% booked & correct at the time of going to press / social media
  • Nearly Festival reserve the right to add or remove artistes/activities/vendors at any point but will notify patrons via social media & website
  • In the unlikely event of artists cancelling, the Nearly Festival will endeavour to replace with similar artistes as soon as possible

C • FOOD & DRINK

  • Please Do NOT bring your own food or alcohol to the event
  • Kidzone Drinks – Water & Fruit Shoots from only 50p & Cans £1
  • Free Drinking water is readily available on site at all times – feel free to bring empty refillable vessels
  • Many of our food vendors are able to supply vegetarian & gluten free options
  • We have a specialist food vendor who caters for vegan customers – feel free to contact prior to event to discuss menu options
  • Those with extreme food intolerances, please contact us to discuss further
  • The Nearly Festival does provide a fully licensed bar and excellent catering facilities at reasonable prices: –
    • Pub in the Park – A variety of alcoholic and non-alcoholic drinks. inc Lager, Cider, Spirits, Wines and local ale
    • Street Food Market – Food vendors offering the following options: –
      Wood fired Pizza, BBQ, American style Diner, Noodles, Jacket Potatoes, Vegan/ Gluten Free vendor
  • Unfortunately, there are no cash machines on site. Cash Only at most vendors

Those with exceptions – please note – Strictly No large food hampers or large picnic boxes

  • Exceptions: –
    • Kids (Under 12) Food/snacks permitted (Limited to one small/medium snack box – up to 2 litre box or equivalent per child under 12)
    • Soft drinks in unbroken sealed containers are also fine – one vessel / up to one litre per person (Strictly No Glassware)
    • All Baby food


ALCOHOL

  • YOU MUST BE 18 OR OVER TO PURCHASE ALCOHOLIC DRINKS
  • Nearly Festival operates the Challenge 25 policy
    • If you look under 25 please do not be offended if we ask you for proof of age when you buy alcohol. Please bring proof of ID to show you are over 18. 
  • Do not buy alcohol for persons under the age of 18 – if you do, you risk being ejected from the event
  • There are a number of bars located around the site serving alcohol (to over 18s only) and soft drinks during licensed hours. All bars are operating are Cash Only


PLEASE REMEMBER: Please drink responsibly.

  • Alcohol will dehydrate you, pace yourself and top up with water or soft drinks
  • Drinking and driving is an offence. Don’t risk the life of yourself and others

SOFT DRINKS

  • Ice cooled Soft Drinks will be sold in the Kidzone at very reasonable (£1 for cans, 50p for waters & fruit shoots etc.)

D • GETTING THERE – COLCHESTER

PLEASE TRAVEL GREEN! 

  • Please walk, lift share or use public or hired transport where possible, aspire to be green, as always

LOCATION:

  • Old Heath Recreation ground car park entrance via Port Lane, CO1 2HL

  • The Old Heath recreation ground is a local authority green space set in the heart of Colchester Newtown. Plays host to family friendly events and weekly kids park runs
  • A community café is the heartbeat of the park and does amazing things for the local community

ACCESS:

  • The event entrance / box office is inside the park, near the bowling area
  • Only 50% of the Rec will be used for the event so the remainder is still available and accessible for public use – including the café and the play area
  • Only two gates will be closed throughout the event – these situated on Wimpole St and the corner of Old Heath – near the basketball court

  • All other gates will be available to enter and exit the event
  • Part of the pathway around the park from the will be closed to the public for the event from Friday afternoon to Sunday evening
  • Most of the site is on grass


ACCOMMODATION

  • The event space is situated only a mile from the historic Town centre – please check hotel booking sites for availability

BUS

  • The event space is situated only a mile from the historic Town centre – please check bus timetables sites for routes and times


TRAIN

  • There are two train stations servicing Colchester and linking the rail networks – Colchester

CAR PARKING

  • ON SITE EVENT PARKING
    • ALL CAR PARK PROFITS TO ST HELENA HOSPICE
  • For those that have to bring a car we have secured an event car park.
    • STRICTLY NO STREET PARKING IN RESIDENTIAL AREAS!


PRE BOOK YOUR CAR PARKING SPACE

  • Valid for all weekend SIMPLY PAY £3 IN ADVANCE
    • (ITS £5 ON THE GATE IF UNRESERVED)
  • Strictly no vehicle movement after 10pm nor before 8am
  • Any cars left overnight Sunday must be collected by Midday Monday

ALL CAR PARK PROFITS TO ST HELENA HOSPICE

BLUE BADGE PARKING

  • is right next to the festival entrance
    • USE DISCOUNT CODE BLUE20 AT CHECKOUT FOR STANDARD 50% DISCOUNT


PEDESTRIANS & OFF BUSES

  • Please follow Yellow signs into the main entrance and through to the Festival

E • TICKET HOLDER INFORMATION

TIMES:

  • Gates Open at approx 12pm
  • Live music starts approx 12.30pm
  • Music curfew: Saturday 9.30pm
  • Sunday 8.30pm (both in daylight)
  • Bars close: Saturday 9pm. Sunday 8pm
  • It’s a first come first served policy for your placing your chairs & blankets


WEATHER

  • Please check the weather forecast in advance and be prepared for the Great British Summer
  • Please prepare for all conditions including sun & heat, especially for kids


SMOKING

  • Smoking is permitted outside in the public area’s and in the main auditorium.
    Washrooms, Food market, Kidzone and any enclosed areas will operate No Smoking policy
  • Please dispose of your rubbish responsibly


DOGS

  • Limited dog tickets available
    • £ Pound per hound
    • All proceed to a dog charity
  • Please remember dogs must be kept on leads and please not near food area or the Kidzone

WASHROOMS

  • Managed Portable Washroom facilities will be available, please familiarise the location of these on your arrival
  • A disabled washroom unit will be available inside the arena
  • Baby Changing facility will be available
  • If you require special assistance, please alert the venue in advance of the event – or upon arrival

FIRST AID

  • A professional first aid area is located on site
  • Please familiarise the location of these on your arrival

LOST CHILDREN

  • Please see our kids welfare team on arrival for kids wristbands and write your contact numbers on
  • Rest assured, no children can leave the secure festival site unattended or without parents consent
  • In the event of finding a lost child inside the arena please notify event staff & security as soon as possible
    • Our event staff are trained and briefed with our lost child policy

EMERGENCY EXITS / EVENT SAFETY

  • Ensure you know where your nearest emergency exits & first aid station are on arrival
  • Follow any instructions given by Stewards, Security and Management
  • Move away from any dangerous/antisocial behaviour
  • Notify Security if you see any antisocial or suspicious behaviour
  • Ask for help if you need it and help others
  • Stay calm – if you’re in distress, ask to be taken to the First Aid tent or Event Control
  • If you need to take medication regularly remember to bring it and let your friends know of any illness or allergies you may have and where your medication is stored

F • TICKET TERMS & CONDITIONS

  • Please read and understand the following terms and conditions as they are binding for all ticket purchases
  • No food or alcohol can be admitted into the event arena (please see further information for the exceptions)
  • No refund on tickets will be made under any circumstances except pursuant to conditions under Event Cancellation or Postponement *
  • Printed Tickets or E-Tickets, printed or shown on mobile devices must be presented on arrival at main entrance for wristband transfer
  • Wristbands are required at all times on festival grounds
    • You will be subject to ejection with no refund if you take off or tamper with your wristband for any reason
    • If you have an issue with your wristband please immediately report to security or event control
  • All wristbands will be checked for proper application by staff
  • A person in possession of a wristband which has been tampered with or altered in any way is subject to ejection from the festival grounds without refund
  • Nearly Festival reserves the right without refund or compensation to refuse admission (or remove from the premises) to any persons whose conduct is disorderly, violent or unbecoming
  • Management reserves the right without refund or compensation to refuse admission (or remove from the premises) to any persons under the influence of illegal substance or highly intoxicated with alcohol
  • Although highly unlikely, The Promoter may withdraw or substitute artistes and/or vary advertised programme, event times, and audience capacity without prior notice
  • The Promoter/Venue Owner may use the ticket holder’s image or likeness in any live or recorded video display, photograph or picture
  • The Promoter/Owner may postpone, cancel, interrupt or stop the event due to adverse weather, dangerous situations, or any other causes beyond reasonable control
  • The Ticket Holder agrees to submit to any search for any prohibited items including but not limited to weapons, controlled, dangerous and illegal substances
  • Professional recording devices are prohibited without prior arrangement (email info@nearlyfestival.com )
  • The Ticket Holder voluntarily assumes all risk and danger incidental to the event whether occurring prior to, during or subsequent to the actual event, including any death, personal injury, loss, damage or liability
  • Information is collected from those purchasing with Must Have Tickets (official ticket vendor) in order to facilitate ticket purchase or other services available – email data may be used by Must Have Tickets or Nearly Festival to notify event information, changes, cancellations, postponements and future Nearly festival events. This is stored in accordance to GDRP.
  • This information is collected and used in accordance with our Privacy Policy, which forms part of these conditions.
  • Purchasers of tickets who are under 16 years of age should seek parental consent before purchasing tickets
    • By transacting on our website, purchaser certifies that purchaser is at least 16 years of age and understands and accepts these conditions of use.
  • Any complaints regarding the event will be directed to and dealt with by the Promoter via email, info@nearlyfestival.com

Event Cancellation or Postponement

  • If an event is postponed or cancelled, a Postponement Publicity Notice shall be placed in the media & on social media by the Promoter or it’s PR Representatives.
  • Promoter will offer rescheduled date where possible and tickets held in lieu for the rescheduled date
  • Any refund made by The Nearly Festival shall only be made out of sums held for the Promoter as authorized by the prior written agreement of the Promoter
    • Refunds take 5-10 working days to process via the secure payment system
  • In most cases the Promoter will automatically process the refund without any need of request but in exceptional cases the Notices shall advise procedures for requesting a refund and the period and time within which the ticket holder could request a refund
  • Refund will not be entertained if a request for a refund is made after the given period from the date of a Notice. Such unrefunded sums shall be dealt with at Promoters sole discretion
  • In the event of cancellation, all tickets purchased using credit cards shall automatically be refunded to the credit cards with which the tickets were purchased
    • If such credit cards are no longer valid, no automatic refunds will be made and condition below shall apply
  • The handling and Booking Fees cannot be refunded

G • AGE POLICY & TICKETING

  • UNDER 5’s: Ages 4 years & under are FREE and do not need a ticket
  • KIDS: Ages 5 to 15 years
  • Anyone under aged 15 or under must be accompanied by a paying adult aged 18 or over. Day or Weekend Child Tickets are available for £5 & £10 respectively
  • TEENS: Ages 16 or 17 may attend unaccompanied, but we strongly advise that you have the consent of a parent or legal guardian. Day or Weekend Child Tickets are available for £10 & £15 respectively
  • FULL TIME STUDENTS: in full time education with a valid in date & current photographic ID
  • Please check local collages for student tickets. Day or Weekend Child Tickets are available for £10 & £15 respectively
  • Proof of age may be required on entry to the Event and when purchasing alcohol
    • Recognised and accepted forms of ID are:
      • Photo Driving
      • Provisional Driving License
      • Passport
      • Proof of Age Card with PASS (hologram) logo
  • The Promoter reserves the right to refuse admission if its staff are in any doubt whatsoever as to the age of the person being presented as being under the requisite age
  • Our challenge 25 policy will be in operation across the whole site. If you look under 25 then you may be asked to prove that you are over 18 if you want to buy alcohol
  • Anyone under the age of 18 caught drinking or in the possession of alcohol will have the alcohol confiscated and may be ejected from the Event
  • Anyone over the age of 18 caught buying alcohol for someone under the age of 18 will be ejected from the Event
  • Whilst we are a family friendly event it is your responsibility to check the suitability of the content for any children/teens/students in your party regardless of official age restrictions, this includes considering the type of audience the event is likely to attract & whether main stage or Kidzone content & activities are suitable for any children/teens/students in your party

TO CONTACT THE NEARLY FESTIVAL 
www.nearlyfestival.com
info@nearlyfestival.com
Facebook – The Nearly Festival

Help-Desk